Shipping policy

Effective Date: May 14, 2026

At Raga & Stitch, we are committed to delivering your orders safely and efficiently. Every product is carefully packed and quality-checked before dispatch to ensure the best shopping experience.

1. Order Processing Time

Orders are generally processed within 1–5 business days after successful payment confirmation.

• Orders placed on weekends or public holidays may be processed on the next working day.
• Customized, handcrafted, or made-to-order products may require additional processing time.

2. Shipping Timeline

Estimated delivery timelines may vary depending on product availability, order volume, and delivery location.

• Standard orders are generally delivered within 5–10 business days.
• Orders above ₹8000 may take approximately 15–30 business days for delivery.
• Remote locations may require additional transit time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

• Promotional free shipping offers may apply on selected products or order values.
• Additional charges may apply for express delivery or special locations.

4. Order Tracking

Once your order is shipped, tracking details may be shared through:

• Email
• SMS
• WhatsApp (if applicable)

Customers can use the tracking information to monitor delivery status.

5. Delivery Delays

While we aim for timely delivery, delays may occasionally occur due to:

• Courier partner issues
• Weather conditions
• Public holidays
• High order volume
• Operational or unforeseen circumstances

Raga & Stitch is not liable for delays caused by third-party courier services or circumstances beyond our control.

6. Incorrect Address & Delivery Failure

Customers are responsible for providing accurate shipping details during checkout.

• Orders returned due to incorrect or incomplete address details may incur re-shipping charges.
• If delivery attempts fail repeatedly, the order may be cancelled as per company policy.

7. COD Policy

Cash on Delivery (COD) availability depends on order value and serviceability.

• COD is not available for orders above ₹4000.
• Raga & Stitch reserves the right to disable COD for certain locations or products.

8. Packaging & Quality Assurance

Every order undergoes proper:

• Quality inspection
• Damage checking
• Secure packaging

before dispatch to ensure products reach customers safely and in excellent condition.

9. International Shipping

International shipping availability may vary depending on country and courier service support.

• Custom duties, taxes, or import charges (if applicable) must be borne by the customer.
• Delivery timelines for international orders may vary significantly.

10. Policy Rights

Raga & Stitch reserves the right to modify, update, or change this Shipping Policy at any time without prior notice.