Effective Date: May 14, 2026

Thank you for shopping with Raga & Stitch. We are committed to delivering premium-quality products and ensuring customer satisfaction. Please read our return policy carefully before placing an order.

1. Return Eligibility

Returns are accepted only under eligible conditions mentioned below:

• Return requests must be raised within 2 days of delivery.
• The product must be unused, unwashed, and in original condition.
• Original tags, packaging, and invoice must be available.
• Products showing signs of use or damage will not be eligible for return.

2. Non-Returnable Orders

The following orders are strictly non-returnable:

• Orders above ₹8000.
• Customized or made-to-order products.
• Products purchased during sale or clearance offers.
• Used, washed, altered, or damaged items.

3. Quality Check Before Dispatch

Every product at Raga & Stitch undergoes proper quality inspection and damage checks before dispatch to ensure customers receive products in the best possible condition.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 24–48 hours of delivery with:

• Your order number
• Clear product images
• Unboxing video/photos

Without proper proof, return or replacement requests may not be approved.

5. Return Approval Process

Once the return request is received:

• Our team will review and verify the issue.
• Eligible requests may be approved for replacement, store credit, or refund.
• Raga & Stitch reserves the right to reject requests that do not meet policy conditions.

6. Reverse Pickup & Shipping

Reverse pickup availability depends on your location. In some cases, customers may need to self-ship the product to the provided return address.

Products should be packed securely to avoid transit damage during return shipping.

7. Important Notes

• Orders above ₹8000 are non-returnable and non-refundable.
• Slight color or texture variations may occur due to photography, lighting, and handcrafted processes.
• Handcrafted products may naturally contain minor irregularities which are part of their unique craftsmanship.

8. Policy Rights

Raga & Stitch reserves the right to modify, update, or change this policy at any time without prior notice.